Privacy Policy

Last updated September 3, 2026

This policy explains what Multiplai collects, why we collect it, and what you can ask us to do with it. It covers this website and the managed outbound engagements we run for clients.

Information we collect

How we use it

Legal basis

Where the GDPR or similar law applies, we rely on legitimate interests for business-to-business outreach and for maintaining our market databases, and on your consent where consent is required. You may object to processing based on legitimate interests at any time using the contact details below.

Client data ownership

Data generated inside a client engagement, the market database we build, the campaign outcomes, and everything the campaign learns, belongs to that client. It is not pooled across clients, and it is not retained for our own use after an engagement ends beyond what we must keep for legal and accounting purposes.

Sharing

We do not sell personal information. We share it only with service providers who help us operate, email infrastructure, CRM, analytics, and hosting providers, each bound to use it solely to provide those services, and where the law requires disclosure.

Retention

Inquiry data is kept for as long as needed to evaluate and pursue the relationship, and afterwards for our legitimate record-keeping. Campaign data is kept for the life of the engagement and returned or deleted at the client's direction.

Your rights

Depending on where you live, you may have the right to access, correct, delete, port, or restrict the processing of your personal information, and to opt out of marketing communications. Every outbound message we send includes a way to opt out, and opt-outs are honored across all campaigns we run. To make a request, write to hello@getmultiplai.com.

Security

We use industry-standard administrative and technical safeguards to protect the information we hold. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

International transfers

We may process information in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses for those transfers.

Changes

We will update this page when this policy changes and revise the date above.

Contact

Questions, requests, or complaints: hello@getmultiplai.com.